Last Updated: [Insert Date]
Welcome to Cheap Furniture Store! These Terms and Conditions govern your use of our website (ushomefurnishings.com) and all purchases made through our store. By accessing our site and making purchases, you agree to these terms.
1. Website Use and Intellectual Property
1.1 Website Access
Our website is available to customers worldwide, except for certain Asian and remote regions. You must be at least 18 years old to make purchases.
1.2 Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Cheap Furniture Store or our suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur. Colors may appear differently depending on your monitor settings.
2.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product without notice.
3. Ordering and Payment
3.1 Placing Orders
By placing an order, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel any orders for any reason, including suspected fraud.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order. You authorize us to charge the full amount to your selected payment method.
3.3 Pricing
All prices are in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays) after payment confirmation.
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery Time: 10-15 business days after shipment.
- Free Shipping: Available for orders over $50. Carrier: EMS. Delivery Time: 15-25 business days after shipment.
Tracking information is provided for all shipments. Delivery times are estimates and may vary depending on location and customs processing.
4.3 Shipping Restrictions
We currently ship worldwide except to certain Asian and remote regions. Some large furniture items may require additional processing time or incur extra shipping fees.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of receiving your order. To be eligible:
- Item must be in original condition (unused, unassembled, with all tags and packaging)
- Original proof of purchase is required
5.2 Non-Returnable Items
The following cannot be returned:
- Custom or special order furniture
- Items marked as “Final Sale”
- Assembled furniture that has been used
5.3 Return Process
To initiate a return:
- Contact customer service at [email protected] within 15 days
- Provide your order number and reason for return
- We will email you a Return Authorization Number and instructions
- Pack the item securely in its original packaging
- Ship the item back using a trackable method (return shipping costs are your responsibility)
5.4 Refund Process
Once your return is received and inspected:
- Refunds processed within 5-7 business days
- Issued to original payment method
- Shipping costs are non-refundable
- You’ll receive email notification when processed
Bank processing may take additional 3-10 business days.
5.5 Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us immediately at [email protected]
- Provide photos of the damage and packaging
- We will arrange replacement or refund at no additional cost
6. Customer Responsibilities
- Provide accurate and complete information when placing orders
- Inspect delivered items promptly and report any issues within 15 days
- Follow product care instructions to maintain quality
- Ensure delivery address is correct and accessible
- Pay any applicable customs duties or taxes for international orders
7. Limitation of Liability
Cheap Furniture Store shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays caused by shipping carriers, customs, or unforeseen circumstances
- Improper assembly or use of products contrary to instructions
- Normal wear and tear of furniture items
Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.
8. Privacy and Data Protection
We collect and process personal data in accordance with our Privacy Policy, which is incorporated into these Terms. We implement reasonable security measures but cannot guarantee absolute security of data transmitted online.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use after changes constitutes acceptance.
10. Governing Law
These Terms shall be governed by the laws of the State of Colorado, USA. Any disputes shall be resolved in the courts of Crowley County, Colorado.
11. Contact Information
For questions about these Terms or our policies:
Cheap Furniture Store
1705 Sun Valley Road
Olney Springs, CO 81062
Email: [email protected]
Business Hours: Monday-Friday, 9AM-5PM Mountain Time
Thank you for choosing Cheap Furniture Store! We appreciate your business and strive to make your furniture shopping experience as smooth as possible.
